|
Fran�s/French
|
We would prefer to receive your orders via email
|
|
By Email:
|
Please select items and their ID number from our catalogue and than send us the details of your order to
customerservice@manicuredirect.com including a daytime telephone number so that we can contact you to arrange payment details.( A database system should soon be available for a better and faster way to order)
|
|
|
|
|
We can also be contacted by phone, fax or post.
|
|
By phone:
|
toll free 1-866-808-8233, Monday to Friday 10am-5:30pm est
|
|
|
If calling from overseas please call at the right time(-5GMT)
|
|
By Fax:
|
450-770-8059
|
|
By Post:
|
*Ask for details
|
|
|
|
|
Please allow up to 5 working days for us to receive and process your order before despatch.
|
|
So that we can process your order swiftly please make sure that you have following information to hand.
|
|
.
|
- Your name and address (include postal code)
|
|
|
- Daytime contact number
|
|
|
- Product Description
|
|
|
- Quantity
|
|
|
- Delivery address if different from above.
|
|
|
- Payment method (
C.OD,interac ,money order,paypal and t/t bank transfer )
|
|
|
Please note that if you are ordering by email or fax we will contact you to organize the payment.
|
|
Delivery Details
|
|
Deliveries are made on normal working days, Monday to Friday. To ensure your delivery arrives in the best possible condition by the most appropriate method to suit your needs, we dispatch all of our deliveries using either a courier or Canada Post First Class Parcel Post.
|
|
Wherever possible we will use a service that requires a signature on receipt of the order. We also recommend sending deliveries to work address if appropriate.
|
|
Delivery Charges
|
Within Canada
|
Outside of Canada Please contact
delivery over $50 will have a discount
|
|
Estimated delivery time
|
3-5 days
|
|
|
Up to 500g
|
$7.5
|
|
|
Between 500g and 1kg
|
$10
|
|
|
Between 1kg and 1.5 kg
|
$12.50
|
|
|
Up to 2kg
|
$15
|
|
|
Each 250g thereafter
|
$1
|
|
|
Orders over $50:
|
FREE shipping!
|
In Canada only
|
|
Notes
|
|
(i)
|
Wherever possible Canada parcels will be sent using Post Office recorded delivery
|
|
(ii)
|
Wherever possible overseas packets will go using the Canada Post or UPS service for Europe and USA only.
|
|
(iii)
|
For deliveries from outside of Canada ,,, the customer will need to be responsible for settling any duty or taxes. We will disclose the details on the packet when we send them.
|
|
(iv)
|
Max weight per packet: 5kg
|
|
Standard Deliveries -Our standard Canada delivery service offers delivery within 3-5 working days of placing your order. At peak times delivery may take longer. If your order is over $50 delivery is FREE within Canada
|
|
Premium Deliveries - We also offer a premium Canada delivery service whereby any orders placed before noon Monday to Friday will be delivered the next working day or on a particular specified day (excluding bank holidays) by our specified courier. If a premium order is dispatched on a Friday, please note we don't deliver on Saturdays so you will receive the order on the following Monday.
|
|
|
|
|
All our products are created with natural ingredients and while we make every effort to ensure full availability we are sometimes subject to seasonal fluctuations in both supply and price.
|
|
|